info@monitooapp.com
info@monitooapp.com
Last updated: July 23, 2025
This Privacy Policy describes how the Monitoo software, developed by BMF Tecnologia da Informação LTDA, processes personal data in the context of its technical productivity monitoring services, in accordance with Brazil’s General Data Protection Law (LGPD – Law No. 13.709/2018).
1. Who we are
Monitoo is a technical productivity monitoring solution designed for companies that wish to track the use of corporate computers by their employees. We are committed to processing only the data necessary for service delivery, securely, transparently, and in compliance with applicable legislation.
2. What data is collected
Monitoo does not collect sensitive or directly identifiable civil data (such as CPF, government ID, driver’s license, address, personal email, or bank details).
The only data collected is technical and operational, including:
Operating system username
Device IP address
Login, logout, and screen lock timestamps
Names and timestamps of accessed files, websites, and applications
Productivity data generated automatically based on criteria set by the client
This data is linked to the monitored corporate device and does not include personal information typed on websites, emails, or messages.
3. Purpose of processing
The data is processed exclusively to provide the contracting company with technical reports on the professional activity of users on corporate devices, focusing on:
Productivity auditing
Information security
Internal policy compliance
Team management support
4. Legal basis
Data processing is based on the following legal grounds under the LGPD:
Contract performance (Art. 7, V)
Legitimate interest of the data controller (Art. 7, IX)
Compliance with legal or regulatory obligations (Art. 7, II)
5. International data transfers
Collected data may be processed and stored in secure cloud infrastructure. For operational and continuity purposes, data may be replicated or backed up on servers located in the United States, Canada, or other countries with an adequate level of data protection, as provided in Article 33 of the LGPD.
6. Information security
We implement appropriate technical and organizational measures to protect the data, including:
Encryption of data at rest and in transit
Permission-based access control
Continuous infrastructure monitoring
Internal policies for secure data retention and disposal
7. Sharing with third parties
Data is not shared with third parties, except:
With the client company (data controller)
To comply with legal, judicial, or regulatory obligations
With technology infrastructure providers (such as cloud services), under contract and with proper safeguards
8. Data subject rights
In accordance with the LGPD, data subjects may exercise their rights through the controller (client company), including:
Confirmation of data processing
Access to personal data
Correction of incomplete or outdated data
Deletion of data, where applicable
Information about data sharing
Withdrawal of consent, where applicable
9. Contact
Data Protection Officer (DPO): BMF Tecnologia da Informação LTDA
📧 contato@monitoo.com.br
📍 Rua José de Souza Campos, 575 – Ground Floor – Cambuí – Campinas/SP – ZIP Code: 13092-120 – Brazil
📜 CNPJ: 27.826.632/0001-65
10. Policy updates
This policy may be updated periodically. The most recent version will always be available on our official website. Users are encouraged to review this policy regularly.
These Terms of Use govern access to and use of the Monitoo system, a platform for monitoring corporate productivity and digital behavior, developed by BMF Tecnologia da Informação LTDA, CNPJ No. 27.826.632/0001-65, headquartered at Rua José de Souza Campos, 575 – Ground Floor – Cambuí – Campinas/SP – Brazil.
By accessing or using Monitoo, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the platform.
1. Definitions
Monitoo: Digital platform contracted by companies to monitor, record, and analyze activity on corporate devices
Client: Legal entity that contracts Monitoo
User: Individual authorized by the client to use the monitored devices or access the admin dashboard
Admin Dashboard: Web interface used by managers to view technical data
2. Purpose of the service
Monitoo provides reports on usage, productivity, and digital behavior on corporate workstations, focused on:
Productivity analysis
Information security
Team management support
Internal policy compliance
Monitoo is not intended for use on personal devices or for any illegal or extracontractual purposes.
3. Permitted use
The client may:
Install Monitoo on corporate devices they own or are responsible for
Access the dashboard to view collected data
Configure monitoring profiles according to applicable legislation
4. Prohibited use
It is prohibited to:
Use Monitoo to violate employee privacy
Decompile, copy, modify, or redistribute the software without authorization
Use collected data outside the scope allowed by law or contract
Install Monitoo on unauthorized devices or for personal surveillance
5. Client responsibilities
The client agrees to:
Inform users of the monitoring, as required by the LGPD
Use the system ethically and legally
Protect dashboard login credentials
Immediately report any misuse or suspected violation
6. Limitation of liability
BMF Tecnologia is only responsible for data processed directly through its platform in a secure environment. It is not responsible for:
Improper use of the system by the client
Configuration or installation errors
Misinterpretation of reports or data
Third-party service interruptions (e.g., cloud, internet)
7. Intellectual property
All content, design, source code, databases, and system structure of Monitoo are the exclusive property of BMF Tecnologia da Informação LTDA. Reproduction or reverse engineering is strictly prohibited without written authorization.
8. Technical support
Technical support is provided through official channels during business hours. Security incidents or issues should be reported to: contato@monitoo.com.br
9. Cancellation and termination
The client’s account may be suspended or terminated if:
These Terms are violated
The system is used improperly or illegally
The commercial agreement is terminated
A formal request is submitted by the client
10. Modifications
These Terms may be updated at any time, with prior notice via the website. The current version will always be available at:
🔗 https://monitoo.com.br
11. Governing law and jurisdiction
These Terms are governed by the laws of the Federative Republic of Brazil. The parties choose the court of Campinas/SP, Brazil, as the exclusive jurisdiction.
12. Contact
BMF Tecnologia da Informação LTDA
📧 contato@monitoo.com.br
📍 Rua José de Souza Campos, 575 – Ground Floor – Cambuí – Campinas/SP – Brazil
📜 CNPJ: 27.826.632/0001-65
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